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General
Allgemein
Do you offer wholesale pricing?

Yes. We offer commercial pricing tiers for high-volume or multi-location businesses. Reach out to us for a custom quote or collaboration discussion.

General
Allgemein
How can I monetize red light therapy in my business?
Usage
Verwendung
How long does a typical session take, and how often should clients come?
Shipping, warranty, returns
Versand, Garantie
Is there scientific evidence for your red light therapy protocols?

Yes — our CellLight™ protocols are based on over 2,000 scientific studies on PBM and have been tested in early research collaborations with clinical partners in Switzerland, Austria, and Taiwan. We’re currently running structured research programmes with university and clinic partners. You can explore our scientific data and ongoing trials in our public dataroom or chat with our AI science assistant trained on PBM literature.

Product
Produkt
What should I look for in a commercial red light therapy system?

A professional red light therapy system should have adjustable intensity, validated wavelengths, safety-tested hardware, and flexible form factors for easy integration. Luminous Labs systems go beyond aesthetics — we deliver clinical performance, cycle-specific protocols, and B2B customization for wellness providers who want both impact and elegance in their offerings.

General
Allgemein
When can I see/measure effects?

Consistent and correct usage is very important. Generally speaking after 3-4 weeks of use, you should be able to track the difference of the relevant goal for you. Contact us for more information.

Female Health
Can I overuse red light therapy?

Yes. While there are no negative effects to getting too much red light, the results will disappear if you get too much. Same if you do not get enough. There is a sweet spot in the middle that you should aim to hit. Most studies show that 10-20 minutes a day is adequate. This is highly independent on the individual. Play around with it and see what feels best! We include a detailed user guide with your purchase.

Female Health
What is Photobiomodulation, and how does it work?

Photobiomodulation (PBM) is a science-backed approach that uses red and near-infrared light to stimulate your cells' natural energy production, promoting recovery, balance, and vitality.

Female Health
What options do I have as a commercial place to incorporate red-light therapy?

The pulse setting is designed to enhance your cognitive performance by improving memory, reducing brain fog, boosting focus, and supporting overall mental clarity. With a pulse rate of 10 Hz and near-infrared light, it reaches deeper layers of the body, making it perfect for targeted use. Please note that it’s not intended for full-body panels.

General
Allgemein
What kind of businesses typically partner with you?
General
Allgemein
What problems in the market are you solving?
General
Allgemein
Do you offer customization and ongoing support for commercial clients?
Product
Produkt
What makes your technology scientifically different?

Our CellLight™ technology uses precise wavelengths to support mitochondria and circulation, at intensity levels most consumer devices do not reach. Our systems are validated through early research studies and used in longevity research, offering professional-grade light quality backed by data and ongoing trials.

Usage
Verwendung
How can longevity clinics use photobiomodulation (PBM)?

Longevity clinics can integrate PBM to support cellular energy, reduce inflammation, and enhance regenerative processes. Our CellLight™ technology targets mitochondria — key players in aging — and has been used in protocols aimed at cognitive performance, sleep optimization, and everyday balance. We provide plug-and-play systems with clinical guidance, making it easy for longevity practitioners to offer evidence-based interventions.

Shipping, warranty, returns
Do you ship worldwide?

Yes, we now ship worldwide. Simply enter your destination country at checkout and your order will be on its way to your door. We use premium global shipping with an expected arrival time of 10-14 working days.

Taxes or import duties may apply for delivery to your country.

Shipping, warranty, returns
When can I expect to receive my order?

Our products are kept in stock in the required quantities. If products still need to be produced, we will inform you as soon as possible. To give you the best experience, we use premium international express shipping. This means that you should receive your panel within 10-14 working days, no matter where you are. Believe us, we’re just as excited as you are to get your light to you!

Usage
How do I use your panels?
Usage
Do I need to wear eye protection when using my light?
Usage
What is the correct dosage for me?
Usage
Morning or evening – when is the best time to use the panel?
Product
What accessories are included in my order?

All mains-powered products include a power cable and plug compatible with the delivery country.

Pro Series 2.0: single-panel configuration: Depending on the selected model, the panel includes either a floor stand or a hanging kit with a metal hook, height adjuster and carabiners. The panel can be placed on the floor or suspended from a suitable doorframe. Each single-panel order also includes the touchscreen controller.

Pro Series 2.0: multi-panel configuration: Includes the required connecting and hanging hardware to securely combine the panels and power the complete setup. An additional touchscreen controller is not included when expanding an existing system.

Essential: Includes a hanging kit, practical tabletop stand and compatible power cable.

Kini: Includes a USB-C charging cable, 50 adhesive pads and a wristband.

Product
What are the differences in the 3 panel series? Which one is right for me?

Pro Series 2.0: Our most advanced light system comes in three configurations: Solo, Duo, and Max. Its modular design lets you choose the coverage that fits your space and routine. Eight red and near-infrared wavelengths, an optical power density of ≥140 mW/cm², and adjustable pulsing offer precise control over every session. Its defining feature is the integrated touchscreen, which lets you select wavelengths, adjust intensity and frequency, and run or save personalized programs.

Essential: Essential is our stand-alone product and cannot be combined with the Pro Series or Kini. It offers an ideal introduction to photobiomodulation and covers all the essential functions. Its defining feature is the Brain Boost mode: pressing the power button a second time switches the device from continuous light to 10 Hz pulsed light—for focused light use on your forehead or temples as part of your personal routine.

Kini: “Kini” means “abundance” in Hawaiian. It is our compact, wearable product designed for women, for everyday wellness and longevity. Our ongoing research explores how light-based wellness can accompany women across different cycles and life stages. Kini can be used on the go and placed on external areas such as the lower abdomen, inner wrist, forehead, or stomach, depending on your preferred routine and mode. Its defining feature is effortless, hands-free use.

General
Is red light an alternative to sunlight?

Natural sunlight and red light technology serve different purposes. Red light technology is not a substitute for full-spectrum daylight, but offers a convenient, controlled way to use specific red and near-infrared wavelengths, regardless of season, location, or schedule. Think of it as a flexible addition to your everyday wellness routine, not a replacement for sunlight.

General
What is the difference between red light and NIR light?

Pro Series 2.0: Our most advanced light system comes in three configurations: Solo, Duo, and Max. Its modular design lets you choose the coverage that fits your space and routine. Eight red and near-infrared wavelengths, an optical power density of ≥140 mW/cm², and adjustable pulsing offer precise control over every session. Its defining feature is the integrated touchscreen, which lets you select wavelengths, adjust intensity and frequency, and run or save personalized programs.

Essential: Essential is our stand-alone product and cannot be combined with the Pro Series or Kini. It offers an ideal introduction to photobiomodulation and covers all the essential functions. Its defining feature is the Brain Boost mode: pressing the power button a second time switches the device from continuous light to 10 Hz pulsed light—for focused light use on your forehead or temples as part of your personal routine.

Kini: “Kini” means “abundance” in Hawaiian. It is our compact, wearable product designed for women, for everyday wellness and longevity. Our ongoing research explores how light-based wellness can accompany women across different cycles and life stages. Kini can be used on the go and placed on external areas such as the lower abdomen, inner wrist, forehead, or stomach, depending on your preferred routine and mode. Its defining feature is effortless, hands-free use.

General
Why does it look like that the LEDs are switched off in the NIR setting?

The near-infrared light spectrum is not visible to the human eye, and therefore any light that has a wavelength greater than around 750nm, you will not be able to see with your naked eye. Your body will still be feeling all the powers of the light wave lengths though!

Product
Have your devices been measured for EMFs?

Yes, our Full Stack device has been measured for EMFs using devices that were recommended by Dr Joseph Mercola – the ELF P45 – Pocket PF Meter and the Accousticom 2. Radio and Magnetic discharge were negligible/zero, but below you can see the electric fields generated at various distances:

Product
Do Luminous Labs devices flicker?

Almost all lights have flicker, because of the frequency of the AC mains. LEDs, as used in most red light therapy devices, can be especially troublesome if they are designed with low quality components. Our Luminous Labs lights use high quality anti flicker power drivers to ensure 0% flicker rate.

Usage
Can I do too much red light therapy?

More is not always better. Recommended duration and distance depend on the device, selected mode, and application area. Follow the product-specific instructions and do not exceed the stated maximum session time.

Product
What power cable do your units come with?

Depending on the country you order from, we will include the appropriate cable and plug for that country. If you have a special request, please let us know, so we can accommodate it in advance.

Shipping, warranty, returns
What is your return policy?

We accept returns within 100 days from the receipt of your product. All employees and owners at Luminous Labs use our own branded devices and we LOVE them! Should you choose to return your product, return postage will be the responsibility of the customer. In any case, just send us a message, and we will figure out everything with you swiftly.

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